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Return Policy

Returns and Refunds Policy

Thank you for shopping at SISUWEAR.com.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 30 days

The product is in its original packaging

The product isn't used or damaged

You have the receipt or proof of purchase

You obtained a Return Merchandise Number (RMN) from us via contacting us on the Contact form online - or email at sisuwearofficial@gmail.com.

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By email: sisuwearofficial@gmail.com

By visiting the Contact Us on our website: www.SISUWEAR.com and completing  the form.

Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to one of our 3 shipping locations:

Switzerland

  • Chemin de la Damataire 26, 1009, Pully, Switzerland

United States of America

  • 14519 Jekyll Island Ct, Indigo Lakes, Naples, 34119, Florida, USA

South Africa

  • 122 Arlanda Close Highveld, Centurion, 0157 South Africa

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from SISUWEAR.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: sisuwearofficial@gmail.com

By visiting this page on our website: www.sisuwear.com